Deep Heat Extra Strength 100g Cream

Testing found higher than acceptable levels of bacteria in the product. The bacteria identified was Pluralibacter gergoviae.

Contaminated products with Pluralibacter gergoviae can potentially result in serious infections, particularly for patients with broken skin or weakened immune systems.

If you have purchased one of the above batches of the product, do not use it. Return the product to the place of purchase or contact Mentholatum Australasia for further advice.

Please contact Mentholatum Australasia on (03) 9763 0322 for further information.

Consumers and health professionals are encouraged to report problems with medicines or vaccines. Your report will contribute to our monitoring of these products.

The TGA cannot give advice about an individual's medical condition. You are strongly encouraged to talk with a health professional if you are concerned about a possible adverse event associated with a medicine or vaccine.